Incident Management

Maximise Time: A Key Factor in Crisis Management

At the core of crisis management lies the need to transition from a reactive stance to a proactive one. This shift enables us to anticipate challenges, mobilise resources, and chart a course towards resolution. It’s about being on the front foot, staying ahead of the problem, and proactively addressing issues before they escalate. On the […]

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Why Investing in Incident Management Team Training Could Be The Best Decision You Make This Year

The unsettling truth is that many organisations find themselves on the back foot when disaster strikes – not because of a lack of effort, but due to a lack of preparedness or familiarisation with response plans. This realisation begs the question: could investing in Incident Management team training be the pivotal decision that safeguards your

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Logging and recording during a crisis

Yousaf denies misleading parliament over WhatsApps – BBC News Boris Johnson says WhatsApps for Covid inquiry recovered – BBC News Covid inquiry: Welsh government WhatsApps may have been deleted – BBC News The advent of multiple communications channels from online meeting platforms such as Zoom and Microsoft Teams, through to messaging apps such as WhatsApp,

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Inverroy Log Keeper Course Achieves Certification

Inverroy Crisis Management has been granted CPD certification for its Log Keeper course. The specially designed course is for those who have to scribe events when dealing with an incident. Matthew Wardner, Inverroy Crisis Management Managing Director, said: “We are delighted to have received approval for our Log Keeper training. Gaining certification involves a thorough

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Resilience to Catastrophic Failures in the National Critical Infrastructure

What Can We Learn From These? It just goes to show that anyone and anything is at risk of failure.  Last week the unthinkable happened when the UK’s emergency 999 telephone system faced a nationwide technical issue resulting in calls not being connected. Reliable sources reported that the 999 emergency telephone system suffered a catastrophic

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